Rio Rancho Observer
By Observer Staff
PUBLISHED: July 11, 2016

The Convergys Corp. is hosting a job fair at its Rio Rancho location from 10 a.m. to 3 p.m. Wednesday for customer service and sales positions.

The company plans to fill 100 positions offering competitive pay, benefits and career growth opportunities. Convergys is at 6090 Zenith Court.

Candidates may also apply online at convergys.com/careers.

“We are looking for highly motivated individuals to provide direct support to customers over the phone. Potential employees must have strong customer service, communication and computer skills,” Robert O’Leary, site director for the Convergys’ contact center in Rio Rancho said in a news release. ” In addition, we look for people who genuinely want to help others solve important issues,”

Convergys offers on-site employees comprehensive training, competitive wages and benefits including medical and dental insurance, 401(k), tuition reimbursement and paid and unpaid time off.

Job satisfaction also is recognized at the team level with a number of incentives and contests that reward talent and accomplishments. Employees can receive incentives for top performance and a variety of other areas.

According to the Sandoval Economic Alliance, Convergys has already hired 50 people in this hiring phase, with the 100 positions yet to fill. SEA assisted in the completion of the JTIP application for these hires, and continue to support operations with hiring and transportation opportunities.

An international contract customer center, Convergys has been in Rio Rancho since 2014 when it acquired Stream Global. It has clients in communications, retail, health care, financial services and government, providing technical support and customer services.


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